Accessibility at FragranceX.com

FragranceX.com is committed to making our website usable by everyone, including people who use screen readers, keyboards, and other assistive technology. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we are actively working toward it.

We test with automated tools plus keyboard and screen-reader checks, fix what we find starting with shopping and checkout, and our customer service team can complete any task for you, including placing an order, if part of the site is not working.

If you have trouble using any part of our site, or you find a page that is not accessible, please tell us:

• Email: [email protected]
• Phone: 1-888-557-3738, option 2, 7am to 4pm Eastern
• Outside the USA: 001-718-482-6970
• WhatsApp: message us at +1 555-965-6517

To help us fix it quickly, include the page address, what you were trying to do, what happened, and the browser and assistive technology you were using. We aim to respond within two business days, and we can complete an order for you by phone.

Some content and features on our site come from third parties, such as reviews and payment tools. We work with these providers, but we cannot always control how accessible their content is.

Last reviewed: October 2026