Customer Service Center

Ordering Information

Welcome to our ordering information center, a full list of help options for this section is listed in the menu above.to the left.



Order by Phone:

Call between 7am and 4pm EST within the USA:
1-888-557-3738
1-888-55-(PERFUME)
Outside the USA Dial:
001-718-482-6970


Order Online:

To place an order, simply find the product you would like either by using the department tabs or the search feature on top of every page. When you find the product you would like, simply check off the "add" box next to the size or type of the fragrance you would like and click "add to cart". The next screen will allow you to update quantities or remove an item from your cart. To continue either repeat the above steps to find another product, or click "proceed to checkout". If you have an account, enter the login information to checkout, otherwise complete your shipping and billing information, then payment information and click "Place Order" to complete your order. We recommend printing your confirmation page for your records. We appreciate your business and hope you enjoy our service.



Information for persons residing outside the USA.

Transfer of Personal Information outside the EEA. We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with FragranceX.com, you consent to us transferring and hosting/storing your Personal information outside the EEA.