Customer Service Center

Security and Privacy

Security and Privacy Guaranteed 100%

We are committed to your privacy and security. When you shop at fragranceX.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and fragranceX.com Inc. will not share or exchange online information that you provide us with a third party unless you provide prior consent.


All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Verisign, the industry standard. To verify our security with Verisign, simply click the logo to the right.


If you have any questions regarding our privacy policy and practices, please contact us.



Information for persons residing outside the USA

Transfer of Personal Information outside the EEA. We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with FragranceX.com, you consent to us transferring and hosting/storing your Personal information outside the EEA.


Offering Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.